Thanks for Visiting, do create an account with us for your request and question to be review by our support team . If you’re new to Web development/ hosting, this article will help you get started..
Step 1: Determine Your Needs
Getting started with your web development/ hosting account is not complicated that why we are here for you to take care of all the issue, from the scratch up to the deployment stage where the site is functional, Online & Active . The first step is determine what you need to do.
Do you already have a web site or are you starting from scratch?
If you already have a web site kindly move to step 2, where will be talking about moving your site /maintenance , upgrading & Keeping it running without no issue.
Building a web site or starting from a scratch is part of the services we offer at Adexsther, making your site mobile friendly , captivating to customers and increasing your income and views . We just don’t build the web sites alone, we go ahead offering you the hosting also along with maintenance of the site and ensuring the site is secure too.
Building a site from a scratch could be a challenge for new developer, and could also be a nightmare for business owners and individual trying to get the web presence to their businesses, products and services, that’s why we are here to build, developed, deploy and keep it secure and running. Be it a Blog, WordPress, & custom site, our developer team are on ground to give to you what you need. We maintain existing site, resolve hacked website, we provide solution to WordPress issues and difficulties through our support ticket system. Also more information are provided through our knowledgebase.
step 2. Once the Domain purchase/ hosting process is completed you will be notified with your web-space details and login details.
Step 3: Uploading Your Web Site
You can begin uploading to your account now by using an FTP Client or cPanel’s File Manager.
If you are using an FTP client, put in your site’s IP address under the “FTP address” field. Use the cpanel username and password sent to you in your welcome email. FTP always runs on Port 21.
Once your FTP is connected, go into the “public_html” folder and begin uploading your site. To replace the default place holder page, you must upload an index.html in all lowercase lettering or delete the page and replace it with your own index page.
Step 4 : Get Help
Adexther is here 24/7/365 in case you ever have any questions. Our team of customer service representatives, server administrators, and sales professionals staff are available at all times.
Looking for immediate answers? Check out our informative knowledge base. It has over 100 articles that address commonly asked questions and issues, including useful tutorials of some of our most popular features.
When to use chat support:
Chat is a great method to use if you’re looking for quick answers to simple questions and problems. Our chat technicians are more than happy to help you troubleshoot and understand issues relating to email, your control panel, FTP, etc
When to use ticket support:
If you feel your issue is more complicated and more technical than an average question, we suggest that you email our support team at firstname.lastname@example.org , email@example.com .
Immediately after you email our support team, you will receive an email confirming we have received your email and that the issue has been placed in our 24/7 support queue. If you do not receive this email, we did not receive your support ticket.
Our best administrators work in our ticket system all the time. It is the best place to go to get your complicated issues resolved in a timely manner.
When to use phone support:
We are available
8am – 5pm working days over the phone. Our phone support representatives
can address most of your basic issues and concerns. The most
complicated issues will require a support ticket to be submitted.